Refund Policy
Refund Policy
30-Day Money-Back Guarantee
We stand behind the quality of our products. If you are not completely satisfied with your Solvana purchase, you may return it within 30 days of delivery for a full refund.
Return Conditions
To be eligible for a return, your item must be in the same condition that you received it. The QuadTech Waistband device must be returned in its original packaging. Opened serums and creams are non-refundable for hygiene reasons, unless defective.
Subscription Cancellation
You may cancel your subscription at any time through your account dashboard or by contacting support@solvana.com. Cancellation takes effect at the end of your current billing cycle.
How to Request a Refund
Email support@solvana.com with your order number and reason for return. We will provide a prepaid return label within 24 hours.